What To Expect

Avon, OH veterinary services – delivered with courtesy and respect!

As a new client of our animal hospital in Avon, you can expect our full attention to your pets’ needs.

When you arrive for your appointment, you will be greeted warmly. We will check your pet in for his/her appointment, and usher you into a room as soon as one becomes available.

In most cases, one of our assistants will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.

Then, one of our veterinarians will examine your pet, ask you further questions, and may recommend diagnostic tests if needed. Some tests can be run here in the clinic, providing a quick result, and other tests will be sent off to the lab. Once results are available, your doctor will discuss a possible diagnosis and treatment plan if warranted.

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.

Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

We are excited to meet you and your human and animal family members!